Last updated: April 14, 2026

1. About This Website

This website is operated by:

WENERA_GROUP LLP (trading as Nera - WeNera)
BIN: 231240009149
Legal address: Samal-2, 105, office 110, Almaty, 050059, Kazakhstan
Shop: Nazarbayeva 128, Almaty, Kazakhstan
Email: info@we-nera.com
Phone: +7 707 762 8700

2. Nature of the Website

This website is a product catalog. It displays our products, their descriptions, images, and prices for informational purposes.

No financial transactions take place on this website. This website does not accept payments, process orders, or complete sales.

If you wish to purchase a product, you may contact us via WhatsApp. Any purchase agreement is formed directly between you and us through that communication channel, not through this website.

3. Checkout Form

The checkout form on this website allows you to express interest in specific products and share your contact and delivery details with us. Submitting the checkout form does not constitute a binding order or purchase agreement. It is a request for us to contact you via WhatsApp to discuss your potential order.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, and prices displayed on this website are accurate. However:

— Prices are indicative and may change without prior notice.
— Product colors may appear differently on your screen.
— Product availability is not guaranteed.
— We reserve the right to correct any errors in product information.

5. User Accounts

You may create an account to save your delivery addresses and view your inquiry history. You are responsible for maintaining the confidentiality of your account credentials.

To delete your account and associated data, contact us at info@we-nera.com.

6. Intellectual Property

All content on this website — including product images, text, logos, and design — is the property of Nera - WeNera or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

7. Limitation of Liability

To the maximum extent permitted by law:

— We are not liable for any indirect, incidental, or consequential damages arising from your use of this website.
— We are not liable for the availability, accuracy, or completeness of product information.
— We are not responsible for any communication or transaction that takes place outside of this website, including via WhatsApp.
— This website is provided "as is" without warranties of any kind.

8. Links to Third-Party Services

This website contains links to WhatsApp, which is operated by Meta Platforms, Inc. We are not responsible for the privacy practices or content of third-party services. Your use of WhatsApp is governed by WhatsApp's own terms of service and privacy policy.

9. Governing Law and Disputes

These Terms of Use are governed by the laws of the Republic of Kazakhstan.

Any disputes arising from these terms shall be resolved through negotiation first. If a resolution cannot be reached, disputes shall be submitted to the courts of Almaty, Republic of Kazakhstan.

10. Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the new terms.

11. Contact

Nera - WeNera
Email: info@we-nera.com
Phone: +7 707 762 8700
Nazarbayeva 128, Almaty, Kazakhstan